보증:

보증:

Taimen에서 구매한 모든 상품은 신상품이며 제조업체의 보증을 포함하고 있습니다. 손상된 상품의 경우 손상에 대한 설명과 원본 영수증을 동봉하여 Taimen으로 보내주십시오. 이에 대한 배송 비용은 고객님의 부담입니다. 보증 기간 및 조건은 제조업체에 따라 다르며 일반적으로 1년 보증이 제공됩니다. 일부 상품의 경우 평생 보증이 제공되기도 합니다.

Taimen clothes:

In the case of defects caused by normal wear and tear appropriate for a given product, puncture, tear, natural decay of materials after a long time, or other defects caused by use, we will make every effort to repair the goods purchased from us at a reasonable price.

In case:

Waders and jackets:

up to 1 year from purchase.
Repairs on us. We will cover the cost of repair in the first year of purchase.

Over a year
Individual quote, but the repair cost is usually EUR 40.

Procedure:

In order to take advantage of the warranty repair, contact e-mails via the form in the contact tab and describe your problem, so that we can make an initial assessment of the damage and the further way to deal with it. In response, we will indicate the procedure and initially confirm the cost of repair in the case of jackets and waders purchased over a year.

Goods should be delivered at your own expense, and we will send them back to you at our expense. For send goods to us, you can use our return shipment service or send it by any courier or post of your choice.  Remember that in order for the repair to be undertaken, the goods shipped must be clean and dry.

Upon receipt of the goods, we will conduct a proper assessment of whether the goods are suitable for repair, or if the cost of the repair exceeds the amount specified above, we will inform you about it, refraining from starting the repair until you accept it. 

In the absence of your acceptance, the goods will be sent back to you. Usually goods are repaired within 14 days of receiving the shipment, but in some cases this period may be longer.