Jamstva:

Jamstva:

Sve robe koje su kupljene u našoj prodavaonici su nove i imaju jamstvo proizvođača. U slučaju oštećenja robe, molimo da nam pošaljete neispravnu robe, uz opis kvara i uz originalni paragon. Pošiljku dostavljate do nas na svoj trošak. Uvjeti jamstva ovise od proizvođača do proizvđoača i obično traju u rasponu od 1 godine, a u slučaju nekih roba daje se vremenski neograničeno jamstvo.

Taimen clothes:

In the case of defects caused by normal wear and tear appropriate for a given product, puncture, tear, natural decay of materials after a long time, or other defects caused by use, we will make every effort to repair the goods purchased from us at a reasonable price.

In case:

Waders and jackets:

up to 1 year from purchase.
Repairs on us. We will cover the cost of repair in the first year of purchase.

Over a year
Individual quote, but the repair cost is usually EUR 40.

Procedure:

In order to take advantage of the warranty repair, contact e-mails via the form in the contact tab and describe your problem, so that we can make an initial assessment of the damage and the further way to deal with it. In response, we will indicate the procedure and initially confirm the cost of repair in the case of jackets and waders purchased over a year.

Goods should be delivered at your own expense, and we will send them back to you at our expense. For send goods to us, you can use our return shipment service or send it by any courier or post of your choice.  Remember that in order for the repair to be undertaken, the goods shipped must be clean and dry.

Upon receipt of the goods, we will conduct a proper assessment of whether the goods are suitable for repair, or if the cost of the repair exceeds the amount specified above, we will inform you about it, refraining from starting the repair until you accept it. 

In the absence of your acceptance, the goods will be sent back to you. Usually goods are repaired within 14 days of receiving the shipment, but in some cases this period may be longer.